Here at Oxford Hormone Clinic we really care about the quality of service our customers receive.
Should you have anything less than a great experience, we want to know about it.
Feedback is useful for us to improve the service we offer and for audit purposes.
As part of our CQC registration we have a full complaints policy.
We hope to be able to deal with any problems as quickly and smoothly as possible, the vast majority of issues are best resolved as soon as possible and in person.
Please email any queries to info@oxfordhormoneclinic.com or, pick up the phone and speak directly to one of the team who would be happy to help.
Alternatively, more formal complaints can be sent in writing to the above email address.
IIf a dispute cannot be resolved in accordance with our Complaint Handling Policy or you are unhappy with the outcome, you may refer it to the relevant governing body: https://www.gmc-uk.org/
The Contract including these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts. By using this website provided by Oxford Hormone Clinic, you consent to these terms and conditions without any disputes.